Ensure consistency across each case
Defining the checks that need to be performed for a particular case type, in which order, and depending on different outcomes, how each step conditionally routes to the next necessitates the need for efficient case management.
Make decisions that align with business objectives
Comprehensive data collection and consolidated steps to formulate opinions are a formidable challenge for compliance officers. The ability to centralize information on one platform, avoiding the need to navigate through challenges, is pivotal in addressing compliance challenges.
Get protection with tracked monitoring
The ability to monitor new and ongoing cases, evaluate the quality & detail of the investigation performed, and attach comments and suggestions for improvement against each audit trail logged into the system is crucial to maintaining regulatory compliance and workload distribution across the team.
Manage disputes with a systematic approach
The efficient handling of customer disputes, tracking resolutions and comments, and aligning processes with the decision and organizational objectives is a challenge for many industries. The need to establish a centralized in-house platform to streamline every step of multiple cases at once is undeniable.
Powerful and Intuitive Case Management
Transpose compliance policies into investigative steps and optimize multi-phase processes with one centralized tool. Define decision points, specific handover rules, and user roles across departments for each category with AML Watcher facilitating thorough checks for organizations, ensuring adherence to industry regulations, and minimizing potential risks associated with KYC activities.
Configurable Risk-based MonitoringÂ
Proactively identify potential risks and take appropriate measures to mitigate them by ensuring a streamlined approach to case management.Â
Enable risk-based monitoring and manage AML compliance processes with configurable workflows that allow compliance officers to classify cases based on industry-specific predefined criteria.
Track progress in real-time across in-team processes
Getting information across the organization about reviewing, investigating, and determining is a crucial aspect of effective case management. Â
Enable role-based team collaborations with powerful AML Watcher’s case management, built-in to make collaboration, communication, and team-based processes an efficient part of the compliance process.
Document each investigation across case decisions
Efficiently manage decisions with a highly intuitive case management system that keeps track of all cases, either accepted or rejected, ensuring comprehensive management of all the records.
Maximize efficiency by prioritizing high-risk cases, fostering a well-coordinated approach to customer due diligence and regulatory compliance.
On-premise deployment & proactive notifications
Take full control of your data and investigate customers for monitoring, screening, and customer risk scoring with prompt case-relevant information centralized in-house deployment solution, keeping MLROs informed and up-to-date.Â
