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Frequently Asked Questions

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General Overview

Our solution updates almost instantaneously with every new update. Thanks to the automated systems and skilled researchers that are always on the outlook of new updates so no data point is ever missed.

As a complete AML Screening suite, we’re dedicated to reducing overall human dependency in every aspect of the screening process while not missing any second of the update. Custom risk scoring, fewer false positives, custom data sources, and quick sentiment analysis – cut through the noise to converge the focus on what matters. What solidifies our standing goes beyond this, to an accurate data partner that makes the screening process feel like a breeze. Track our journey of progression here.

Integration and Implementation

Our solution integrates simply through a robust API. Without disrupting the current workflow, our API offers:
  • Scalability to accommodate growing business needs
  • Compatibility with major industry-standard systems
  • Customization options to meet specific requirements
  • Advanced security measures to protect data confidentiality

The typical implementation timeline ranges from 2 to 4 hours, depending on the complexity of your existing systems and specific requirements.

We provide a dedicated implementation specialist to guide you through the process. Regular check-ins, progress updates, technical assistance, and 24/7 support for critical issues are all part of the process.

We’ve designed this AML solution with a highly flexible approach. Whether it comes to the mix and match of features you require or the data sources that fit your needs.

One can select from a range of data sources you may want to search against - PEP databases, sanction lists, negative news searches, or whatnot.

Now, you can also add your data sources to make the solution a better fit for your business.

We offer Cloud-based deployment for scalability and ease of maintenance and On-premises deployment for specific security or regulatory requirements.

Data Handling

We have data sources from directories of more than 235 countries and states. From closely monitoring updates on domestic and consolidated sanction lists to accessing over 1,300 regulatory and disciplinary authority official lists, we utilize more than 5,000 trusted sites for adverse media coverage to make sure you have everything you need for AML screening.

We have an exclusive of researchers who make sure that the data collected is cleansed and structured without duplication to ensure accuracy.

After the data is integrated into our software, our tech team amplifies the accuracy by making features of name plus image search and tailored screening readily available.

We employ industry-standard encryption methods - ISO/IEC 27001 certified, ensuring compliance with international security standards.

Our primary data centers are located in Germany.

User Experience and Training

We’ve designed an interface that has flow so smooth where every click feels natural. AML Screening itself is a complex process, and that is why we have kept everything organized in cleaned tabs and all the information structured and de-duplicated.

AML watcher is designed with the hands-on approach of requiring minimal effort or training. Our team provides 24/7 support and answers your queries and requests as readily as possible.

We provide detailed user manuals/ guides, API documentation, regular product updates, a knowledge base with FAQs, troubleshooting tips, and much more.

Screening and Monitoring

When you search for adverse media related to a person, we search for that person in 5000+ authentic sources. After any news is found, we perform sentiment analysis on it to determine the nature of the news. Based on the sentiment attached to the news we categorize them as positive, negative, or neutral. We then create a list of sources that have negative news and provide you with the relevant links. All of this takes less than a minute. Try now.

AML Watcher can screen in more than 80 languages. So no matter if you search in Hindi and the person’s name is saved in Arabic in the sanction list. Our solution will provide you with an accurate match using its transliteration technology.

Our top-tier algorithm not only matches based on names but also other information including unique identifiers, images, etc so the chances of you getting a false negative drill down to zero. Our in-house data collection and cleaning of 100,000+ data sources make sure your searches are as accurate as they can be.

When you click ongoing monitoring, our system highlights the case and our algorithms place it under their spotlight. Whenever each update takes place in our database, the case is screened again for every selected scenario(PEP, Sanctions, etc.)

Alerts and Reporting

Alerts are generated each time a decision is taken, new data about an entity becomes available that affects risk levels, or a dataset is updated by the regulatory entity. These alerts are communicated through a notification bar in the interface and email sent to you.

The false positive rate for alerts is zero, since these alerts are generated for entities already identified by the user, hence the chances of updating you with a false positive are zero.

Our alert settings offer adjustable risk thresholds, alert prioritization, and frequencies for triggering alerts such as real-time, hourly, daily, weekly, monthly, or custom schedules.

We provide you with PDF reports that include all the information about the search made. We provide the option to download the complete report of the search which includes all of the sources of data and risk levels attached ensuring transparency and integrity.

We provide detailed reports on entities or cases, including relevant data and sanction details. In case of specific requirements, feel free to contact team AML Watcher.

Risk Assessment

Yes, we do have a risk scoring engine that uses several variables to determine the risk level of the entity based on which you can make your decisions.

By default, we use the risk scoring system developed according to the global regulators' requirements. However, you have the option to customize it however you want based on your risk appetite.

Yes, the risk criteria can be customized as much as your risk appetite allows.

Compliance and Audit

Yes, we keep track of each important step the compliance officer takes, from assigning the case to making decisions about it.

These audit trails are maintained in a simple list format giving you information about when the decision was taken and by whom in chronological order.

Case Management

Whether you need to filter cases, monitor them continuously, or assign them to specific officers, we have packed our case management system with all of the features you may need.

Yes, each case can be assigned to compliance officers and easily viewed from the audit trail menu.

From who views the case to who is assigned to the case till each decision is made, we offer all the information required to maintain complete transparency.

Technology and Scalability

We offer a highly adaptable solution with the flexibility to choose and customize any solution that best suits your requirements. Whether you require screening of local PEPs, custom scoring/ databases, or specific limits on bulk searches - you name it & we have it.

We can handle data ranging from a few searches to millions of entries in bulk search and all of this is done in a single click.

We implement a fair usage policy to ensure optimal performance for all clients. The standard rate limit is 10 screening requests per second for each organization. However, we do offer options for increased limits based on specific business needs in our enterprise-level plans.

We employ load balancing and auto-scaling to handle traffic spikes. 24/7 monitoring, regular maintenance during low-traffic periods, and quick recovery with regular testing are some of the many measures we take for APIs to not go down.

Support and Maintenance

We provide you with real-time support 24/7. Just leave your query, take a coffee break and we’ll take care of everything in the meantime.

We know that everyone is not a call person, so we have all options available at your service. Make a call, leave a text, or draft an email to explain your needs and our team will respond accordingly.

We may take about 1-10 minutes to respond to your queries.

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